01 Introduction
These Terms of Service ("Terms") govern your access to and use of the UMMRO AI Safety Audit Service ("Service"), operated by Ahmed Adel Bakr Alderai ("Provider", "we", "us", or "our"). By purchasing, accessing, or using the Service, you ("Client", "you", or "your") agree to be bound by these Terms.
If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization.
02 Service Description
UMMRO is an AI safety audit service that:
- Tests AI models (25+) against 17 research-backed reframing strategies to evaluate safety guardrail robustness.
- Generates branded PDF audit reports with risk grades (A through F), comparative analysis, and actionable recommendations.
- Provides access via a REST API and CLI tool for programmatic integration.
- Delivers structured data outputs (JSON, Markdown) alongside human-readable reports.
The Service is designed for Chief Information Security Officers (CISOs), AI safety teams, compliance officers, and organizations deploying or evaluating AI systems.
03 Important Disclaimer
The Service is strictly informational. Audit reports, risk grades, and recommendations provided by UMMRO do not constitute legal advice, compliance certification, regulatory guidance, or security assurance. Reports should not be relied upon as a substitute for professional legal counsel, formal compliance audits, or security assessments conducted by qualified professionals.
The Provider is not a law firm, compliance auditor, or certified security assessor. You are solely responsible for any decisions made based on UMMRO reports.
04 Pricing and Payment
4.1 Standard Pricing
- Per-Audit Fee: $499 USD per audit report.
- Custom enterprise pricing is available upon request for bulk audits, recurring engagements, or expanded scope.
4.2 Payment Terms
- Payment is due in full before audit execution begins unless otherwise agreed in a separate Service Agreement.
- All fees are quoted in United States Dollars (USD).
- We accept payment via credit card, bank transfer, or other methods specified at the time of purchase.
- Prices are exclusive of any applicable taxes, duties, or levies, which are your responsibility.
4.3 Late Payment
Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by applicable law, whichever is lower.
05 Refund and Satisfaction Policy
5.1 Satisfaction Guarantee
If you are not satisfied with the quality or completeness of an audit report, you may request a redo of the audit at no additional charge, provided the request is made within 14 days of report delivery. The redo will cover the same scope as the original audit.
5.2 Refund Eligibility
- If the Service fails to deliver a report within the agreed timeline and a redo cannot resolve the issue, you may request a full refund.
- Refunds are not available for audits that have been fully delivered and where a redo has been offered but declined.
- Refund requests must be submitted in writing within 30 days of report delivery.
5.3 Refund Process
Approved refunds will be processed within 14 business days to the original payment method.
06 Intellectual Property
6.1 Client Ownership of Reports
Upon full payment, the Client owns the audit report delivered to them. The Client may use, distribute, and reference the report for internal and external purposes without restriction.
6.2 Provider Retention of Methodology
The Provider retains all intellectual property rights in the UMMRO platform, methodology, reframing strategies, scoring algorithms, software, and underlying technology. Nothing in these Terms grants the Client any rights to the Provider's intellectual property beyond the delivered report.
6.3 Aggregated Data
The Provider may use anonymized, aggregated data derived from audits (with no Client-identifiable information) for research, benchmarking, and service improvement purposes.
07 Acceptable Use
You agree not to use the Service to:
- Violate any applicable law or regulation.
- Develop, improve, or train AI systems intended to cause harm.
- Reverse-engineer, decompile, or extract the Provider's proprietary methodology, algorithms, or software.
- Submit prompts designed to attack, disrupt, or degrade the Provider's infrastructure.
- Resell, sublicense, or redistribute access to the Service without written authorization.
- Misrepresent UMMRO reports as formal compliance certifications, legal opinions, or regulatory approvals.
Violation of these terms may result in immediate termination of access without refund.
08 Data Handling and Retention
8.1 Client Data
"Client Data" includes prompts, API keys provided for testing, configuration parameters, and any other inputs submitted to the Service.
8.2 Retention Period
Client Data is retained for 30 calendar days following delivery of the audit report, after which it is permanently deleted from all Provider systems. A different retention period may be agreed upon in writing via a separate Service Agreement.
8.3 API Keys
API keys provided by the Client for the purpose of testing third-party AI models are used exclusively during audit execution. They are stored encrypted at rest, transmitted only to the specified AI providers during testing, and deleted upon completion of the audit or within the 30-day retention period, whichever comes first.
8.4 Data Processing
For full details on data collection, processing, and your rights, see our Privacy Policy.
09 Confidentiality
9.1 Mutual Confidentiality
Each party agrees to keep confidential any non-public information received from the other party in connection with the Service. This includes Client prompts, audit results, Provider methodology details, and business terms.
9.2 Exceptions
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without reference to the confidential information; or (d) is required to be disclosed by law, regulation, or court order, provided the disclosing party is given reasonable notice.
10 Limitation of Liability
10.1 Cap on Liability
To the maximum extent permitted by applicable law, the Provider's total aggregate liability arising out of or in connection with the Service shall not exceed the fees actually paid by the Client for the specific audit giving rise to the claim.
10.2 Exclusion of Damages
In no event shall the Provider be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, regardless of the theory of liability.
10.3 No Guarantee of Results
The Provider does not guarantee that any AI model will receive a specific risk grade, that vulnerabilities identified will be exhaustive, or that following report recommendations will prevent all safety incidents.
11 Warranty Disclaimer
The Service is provided "AS IS" and "AS AVAILABLE." The Provider expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.
12 Indemnification
You agree to indemnify, defend, and hold harmless the Provider from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any applicable law or third-party right.
13 Term and Termination
13.1 Term
These Terms are effective from the date you first access or use the Service and remain in effect until terminated.
13.2 Termination by Client
You may stop using the Service at any time. For active engagements, written notice is required.
13.3 Termination by Provider
The Provider may suspend or terminate your access immediately if you breach these Terms, fail to pay fees when due, or engage in conduct that the Provider reasonably determines may harm the Service or other clients.
13.4 Effect of Termination
Upon termination, all outstanding fees become immediately due. Sections 3, 6, 9, 10, 11, 12, and 14 survive termination.
14 Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising under these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration under the rules of the Cairo Regional Centre for International Commercial Arbitration (CRCICA), with the seat of arbitration in Cairo, Egypt.
15 Modifications
The Provider reserves the right to modify these Terms at any time. Material changes will be communicated via email or posted on the Service website at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.
16 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17 Entire Agreement
These Terms, together with the Privacy Policy and any executed Service Agreement, constitute the entire agreement between you and the Provider regarding the Service and supersede all prior or contemporaneous agreements, understandings, or communications.
18 Contact
For questions about these Terms, contact: